Terms and Conditions

  1. YOUR STATUS

    By placing an order through our site igcshop.com, you warrant that: you are legally capable of entering into binding contracts; you are at least 18 years old; and, you are resident a resident of India.

  2. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

    After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when We send you the Dispatch Confirmation. If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy. The Contract will relate only to those Products whose dispatch We have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation. We are entitled to refuse any order made by you for any reason. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorized user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

  3. Order Cancellation

    You can cancel your order within 5 hours after placing.

  4. RETURNS

    For further information on returns please see our Returns Policy.

  5. YOUR RIGHT FOR A REFUND

    If you return your order to us in accordance with our Returns Policy you will receive a refund of the price paid for the Product(s) within 14 days (“the Refund Period”). The Refund Period starts from the day after We receive the Products back from you, or (if earlier) the day on which you provide Us with evidence you have returned the Products. Please note We can deduct from your refund for damage or wear and tear where you have used (or excessively handled) the Products and this results in the value of the Products being diminished. We refer you to our Returns Policy for more information on returns and refunds.

  6. AVAILABILITY AND DELIVERY

    Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then without undue delay. In any event, delivery will take place no more than 10 calendar days after the day on which a Contract is entered into.

  7. PRICE AND PAYMENT

    The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include VAT. Delivery charges are shown separately when ordering. Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order. Prices are subject to change without notice but changes will not affect orders which We have already accepted. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation. If the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing Payment for all Products must be by credit or debit card. We accept payment with VISA, VISA DEBIT and MASTERCARD and we also accept Cash on Delivery.